Shipping Policy

Shipment processing time

All orders made before 6:00PM are processed within 1-2 business days. Orders are not shipped or delivered on Sunday.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Destination & delivery estimates

cosulti offers free shipping America、EuropeOceania on all orders, with no minimum purchase required. We are only accepting orders to the these countries at this time.

Destination Estimated delivery time (days) 


Europe 5-9
Oceania 7-12

Depending on where you live, the time it may take for your item to reach you may vary.

Shipping Costs

Standard Shipping $5.99

Free Shipping On all orders over $69

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.You will be able to track your package directly on 17Track website or Our TackPage.

Customs Fees & Taxes

As our products are shipped from Our Warehouses they may be subject to taxes and to customs fees in the country of delivery. These costs are the customer’s responsibility. 

Incorrect Shipping Addresses & Refused Delivery

cosulti will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Damages/Flawed Items

We stand behind the quality of our items. If you experience any material or craftsmanship flaw, please contact us so that our customer support team can assist. 

Missing or Stolen Shipments

If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:
alert us at [email protected] 
We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 7 days for the investigation.

Contact Us

If you have any questions about this Shipping Policy, You can contact Us:

E-mail: [email protected]